Support

Ondée — rainy rooftop adventure for iPhone

ENGLISH

Frequently asked questions

How do I play?

Guide Nilo the postman across the rooftops in the rain and deliver every letter before the round ends.

How do I restore my purchases?

Open the Shop › Restore Purchases, with the same Apple Account as for the original purchase.

Is my progress saved?

Yes, on your iPhone only. Deleting the App deletes your progress.

How do I delete my data or change ad consent?

Delete the App to erase all game data. More in the Privacy Policy.

A purchase did not arrive / I want a refund

Try Restore Purchases first. Refunds are handled by Apple at reportaproblem.apple.com.

Contact

Write to zikolouka@gmail.com with your iPhone model and iOS version. I usually answer within a few days.

FRANÇAIS

Questions fréquentes

Comment jouer ?

Guide Nilo le facteur sur les toits sous la pluie et livre toutes les lettres avant la fin de la tournée.

Ma partie est-elle sauvegardée ?

Oui, uniquement sur ton iPhone. Supprimer l'app efface la progression.

Contact

zikolouka@gmail.com · +32 499 08 35 84